Students
Your Repayment Options
If you can’t find the answer you’re looking for, email studentaccounts@anderson.edu or call us at 1-888-765-3046. We are located in the business office in the bottom of Decker Hall.
6ONLINE ONE-TIME PAYMENT/PAYMENT PLAN :
Here are instructions for accessing your Nelnet account with Anderson University:
***We recommend using Firefox or Chrome browsers on a computer (rather than a phone/tablet) and ensuring that pop-ups are allowed by your browser.***
- Log into Access AU Academics.
- There are two ways to access Nelnet.
- Click on the “Account Balance & Payment” tile. (If Nelnet does not open in a new tab, double-check that pop-ups are allowed by your browser)
- Click on the “Student Center” tile. Scroll down to the finance section and click on the link titled “NBS-Make A Payment”
- If this is your first log-in, you will be prompted to create an account.
- You will be asked for basic contact information and to set up two security questions and a 4-digit PIN to regain access if you are ever locked out of your account.
- Once set-up is completed, you should be at the Nelnet home screen.
- To make a one-time payment, click on “Make a Payment.”
You can either pay via eCheck (free) or credit/debit card (2.85% transaction fee). - To set up a monthly payment plan, click on “Set up Payment Plan.”
- To make a one-time payment, click on “Make a Payment.”
Monthly payments can be automatically withdrawn from either a checking/savings account (free) or credit/debit card (2.85% transaction fee).
There is an enrollment fee of $60 per semester, and payments are set up to process on the 5th of each month for the duration of one semester. If you would like the monthly payment date adjusted, please contact the business office.
Additionally, on the Nelnet home page (in the bottom right corner) is the link to “Add an Authorized Party.” This allows students to give other individuals the ability to create their own login information on Nelnet for future use. The authorized user will then begin to receive all future billing notices via email.
ADJUST A PAYMENT PLAN:
Here are some instructions to complete the pending adjustment on your Nelnet payment plan:
***We recommend using Firefox or Chrome browsers on a computer (rather than a phone/tablet) and ensuring that pop-ups are allowed by your browser.***
- Log into Access AU Academics.
- There are two ways to access Nelnet.
- Click on the “Account Balance & Payment” tile. (If Nelnet does not open in a new tab, double-check that pop-ups are allowed by your browser)
- Click on the “Student Center” tile. Scroll down to the finance section and click on the link titled “NBS-Make A Payment”
On the Nelnet homepage, you should see an “Actions” button by where your payment plan is listed. Click on the drop-down menu and select the “Adjust Balance” option. Once that process is complete, your next 2 monthly payments should be reduced.
POP-UP BLOCKER INSTRUCTIONS:
Chrome:
- In the upper right corner of the browser window click on the three vertical dots to open a menu
- Within that menu, select “Settings”
- On the left side, click on the “Advanced” drop-down menu
- Within that menu, select “Privacy and security”
- Within the Privacy and Security box, select the option that is second from the bottom called “Site Settings”
- Mid-way down the page select the “Pop-ups and redirects” option
- Flip the top-most slider to the right, so that it turns blue and the text changes to “Allowed”
Firefox:
- In the upper right corner of the browser window click on the three horizontal lines to “open menu”
- Within that menu, select “Options”
- On the left side, click on “Privacy & Security”
- Scroll down to the “Permissions” section
- Uncheck the box next to “Block pop-up windows” or follow the next step to allow pop-ups from just this specific site
- Click “Expections…” and enter accessau.anderson.edu in the “Address of website” field
- Click “Allow”
- Click “Save Changes”